How to Recover Your Jaxx Wallet: Desktop, Mobile & Seed Phrase

recovering backup files of jaxx wallet

What Was Jaxx Liberty, and How to Recover Your Wallet (Even If It’s Gone)

Jaxx Liberty was one of the earlier self-custodial crypto wallets — lightweight, cross-platform, and fairly user-friendly for its time. But like a lot of early crypto tools, it didn’t stick around forever.

As of March 27, 2023, Jaxx Liberty is officially retired.

The good news? That doesn’t mean your crypto is gone. If you still have your 12-word recovery phrase — or even access to the old wallet files — there’s still a path forward.

Here’s what Jaxx was, how it worked, and what you can do now to recover your funds.

Quick Recap: What Was Jaxx Liberty?

Jaxx Liberty was a multi-asset wallet made by Decentral, the same team behind Ethereum co-founder Anthony Di Iorio. It supported Bitcoin, Ethereum, Litecoin, and dozens of other coins — all stored under one seed phrase.

Unlike custodial wallets, Jaxx never held your keys. That means full control — and full responsibility.

In 2023, the company shut it down to focus on a new project (Andiami), and they gave users instructions on how to migrate their funds to a new wallet. If you missed that memo, no worries — here’s how to catch up.

How to Recover Your Jaxx Wallet (Seed Phrase Method)

If you’ve got your 12-word recovery phrase, you’re in great shape. That phrase is compatible with many wallets — most importantly:

  • Exodus Wallet (official Decentral partner)
  • Edge Wallet
  • ✅ Any wallet that supports BIP39 standard

Here’s how to use it with Exodus:

  1. Download Exodus (desktop or mobile): https://www.exodus.com
  2. Open the app and select “I Already Have a Wallet”
  3. Enter your 12-word seed phrase
  4. Tap Restore → Continue & Restart
  5. Your coins should appear (note: some assets may need to be manually enabled)

 Some coins (like Ethereum) may only show the most recently used address. If something’s missing, don’t panic — it might just require some manual key imports or extra digging.

wrs is trying to decrypt jaxx wallet backup files

Recovering Jaxx Wallet Files on Windows or macOS

If you used Jaxx Liberty on a desktop, there’s a good chance your wallet files are still stored locally on your computer.

Here’s where to look:

  • Windows:
    C:\Users\YourUsername\AppData\Roaming\Jaxx\
    
  • macOS:
    ~/Library/Application Support/Jaxx/
    

Inside those folders, look for files like:

  • file__0.localstorage
  • wallet_backup.json
  • Other files with encrypted private keys

These files may contain the data needed to recover your assets — but keep in mind:

  • You’ll still need your Jaxx wallet password to decrypt the private keys.
  • If you’re missing that password, tools like btcrecover, or professional help may be needed.

Do not edit or move the original files without making backups first. Working on a copy is critical to avoid corruption.

Where to Find Jaxx Wallet Files on Android (No Root Needed)

If you’ve still got Jaxx Liberty installed on Android (even Android 5.1+), you might be able to extract the wallet data without rooting:

/data/data/com.liberty.jaxx/files/

On many devices, especially older ones, the app stored essential data like encrypted payloads or local storage files (e.g., file__0.localstorage) right there. Accessing this requires:

  • A file explorer capable of browsing Android/data or data/data on older Android versions
  • Or connecting your device to a PC and using ADB (adb pull) to copy the folder

And yes—no root is required if the device is on Android 5.1 or earlier or allows USB debugging to access its own app data.

 Android 5.1 Note: Recover Before It’s Gone

Many users ran Jaxx on early Android versions like 5.1 or 6.x. If the app still functions:

  1. Open Jaxx and go to Menu → Security → View Backup Phrasenow, before removing the app or updating the device.
  2. If the UI no longer works, you can export local storage files (like file__0.localstorage) via a file browser or adb.

These files often contain your 12-word phrase or encrypted keys. Tools exist that let you extract them. If you’re not comfortable with this, professional help is a safer bet.

Wallet Alternatives (Beyond Exodus & Edge)

While Exodus and Edge are the official Jaxx migration partners, you can also use any BIP39-compatible wallet — as long as it supports the coins you held.

Here are a few alternatives:

  • Trust Wallet – great mobile option, supports many coins
  • Atomic Wallet – strong multi-asset support, easy UI
  • Phantom Wallet – excellent for Solana-based assets, but not suitable for Bitcoin, Ethereum, or most coins held in Jaxx

 If you’re not sure which assets you had, or the wallet you’re choosing doesn’t show everything — don’t move forward until you confirm compatibility.

Forgot Your Jaxx Password or Phrase?

This is where things get tricky. If you can’t remember your:

  • Jaxx wallet password
  • 12-word seed phrase
  • Or where you backed anything up…

…then recovery becomes less of a DIY task and more of a forensic puzzle.

Still, don’t give up yet.

Some things you can try:

  • Look through old password managers, notes, screenshots, exported files
  • Search email accounts for “Jaxx” — in case you emailed yourself recovery info
  • If the app still opens, check if it allows you to view the phrase again (only possible before full shutdown)

Wrs team is scanning the phone to find jaxx wallet backup file

 Common Jaxx Wallet Recovery Issues (and Fixes)

ProblemWhat Might Be Going On
Seed phrase doesn’t workWord out of order? Typo? Even one mistake will break it. Use a seed checker or expert help
Wallet file isn’t recognizedCould be corrupted — or you’re missing a password needed for decryption
Coins missing after migrationTry enabling hidden tokens in the new wallet, or importing derived keys manually
No access to seed or passwordYou’ll likely need recovery tools or professional help

 When to Ask for Help

If any of the following are true, don’t wait too long to reach out to a recovery professional:

  • You don’t have the seed phrase, or only part of it
  • Your Jaxx wallet file is corrupt or unreadable
  • You forgot your password, and decryption tools aren’t working

What pros can do:

  • Recover missing or partial seed phrases using known patterns
  • Extract keys from encrypted files if the password is guessable
  • Reconstruct wallet histories and addresses manually
  • Guide you safely through the process without risking your funds

Need help getting started or recovering your jaxx wallet? Let’s talk – email: admin@walletrecoveryservice.com

Check our other articles about bitcoin wallet recovery:

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Jaxx Liberty Recovery FAQ

Q: Is Jaxx Liberty shut down?
A: Yes, since March 27, 2023. You can’t use it for transfers or checking balances anymore.

Q: Can I still recover my funds if I have my seed phrase?
A: Yes — just import it into a supported wallet like Exodus or Edge or Phatnom.

Q: I don’t remember my Jaxx password. Can I still recover my wallet?
A: Possibly — if you have your seed phrase. If not, and you’re relying on encrypted wallet files, then the password is required to decrypt your private keys.

Q: What if I only have part of the seed phrase?
A: Recovery may still be possible using advanced tools that test combinations — especially if you remember some common patterns or wallet addresses.

Q: Which wallet is best for migration?
A: Exodus is a great first option. Edge is also solid. Just make sure the wallet supports the coins you held in Jaxx.

Final Word

If you were a Jaxx Liberty user, your crypto isn’t lost — unless you’ve lost every key and phrase that ever touched it. The important thing is to act before your old backups, devices, or files vanish.

If you’ve still got something to work with — even if it’s messy — you’re not out of options yet.

Need help? Reach out. That’s what recovery professionals are here for.